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Behavioral Health Urgent Care Now Open

The Hope Center for Youth and Family Crisis

Young people experiencing a psychiatric crisis often have nowhere to go for care except a hospital emergency room – which can be both costly and limited in its offerings of specialized care.

Located in the heart of Fuquay-Varina, KidsPeace, in partnership with Alliance Health, is bringing the first Behavioral Health Urgent Care (BHUC)/Facility Based Crisis (FBC) Center to Wake County.

The Hope Center for Youth and Family Crisis offers programming that is specifically designed to provide assessment and treatment for mental and behavioral health concerns, allowing for an immediate response to the child’s crisis. 

The Hope Center will provide 24/7/365 access to assessment, stabilization and treatment planning in a staff-secure and therapeutic environment, as well as mobile response to behavioral health crisis throughout the central North Carolina region.

The Hope Center is NOW HIRING for mental health professionals to join its programs!  Click here to see all the opportunities available in the Wake County/Central North Carolina region! 

Programs Of The Hope Center

The service will be based at The Hope Center for Youth and Family Crisis facility. 
400 West Ransom Street, Fuquay-Varina, NC. (877) 888-7849

Mobile Outreach Response Engagement Stabilization

NOW AVAILABLE

MORES (Mobile Outreach Response Engagement Stabilization)

The Hope Center’s Mobile Outreach Response Engagement Stabilization (MORES) service is available now for youth ages 3-20 in Wake, Johnston, Orange and Durham Counties, 24 hours/7 days a week. The MORES service is a specialized crisis response service designed to engage youth and their families, to address immediate crisis, and assist in connection to community resources and providers to aid in the reduction of hospitalizations and out of home placements. Given that a child in crisis is already experiencing trauma, this service allows professionals to stabilize the crisis without adding additional trauma from police presence, unless needed. The team will be dispatched once the parent/caregiver contacts KidsPeace (484-215-6756) during the time of crisis.

Behavioral Health Urgent Care

NOW OPEN!

Behavioral Health Urgent Care (BHUC) is a service inspired by the familiar “urgent care” model for medical care, but for individuals experiencing a behavioral health crisis.  It’s offered as an alternative to a community hospital’s Emergency Department, with a program specifically designed to address crisis due to a substance use disorder, mental health disorder, and/or I/DD diagnosis or any combination in individuals from 5 to 20 years of age. 

The service will be based at The Hope Center for Youth and Family Crisis facility at 400 West Ransom Street, Fuquay-Varina, NC. (877) 888-7849 or (610) 799-7500

Facility-Based Crisis

NOW OPEN!

The Hope Center also offers a Facility-Based Crisis service (FBC), treating Alliance Health Medicaid recipients in a 24/7/365 staff-secure therapeutic setting.  Like BHUC, the FBC service is designed to meet the needs of families whose loved ones are experiencing a behavioral health crisis, and will provide an immediate response to these situations without the need to engage emergency departments, which can be costly and limited in their programmatic scope for mental and behavioral health issues.

Initially open to Alliance Health Medicaid recipients 12 to 17 years old, the service is planned to extend to children as young as 6.

The Hope Center Featured In Healing Magazine

Learn more about The Hope Center and the needs it will address, in this Healing Magazine article written by Program Director Tammy Margeson:

https://www.healingmagazine.org/urgent-care-a-model-for-behavioral-health-providers

Partnership between KidsPeace and Alliance Health

The Hope Center for Youth and Family Crisis is a partnership between KidsPeace and Alliance Health, a Local Management Entity-Managed Care Organization (LME-MCO) serving people in North Carolina’s Durham, Wake, Cumberland and Johnston counties. Alliance’s network of providers offers treatment and support for mental illness, substance use disorders, and intellectual/developmental disabilities. 

Website: www.alliancehealthplan.org

Career Opportunities

Qualified Professional
Fuquay-Varina, NC
Program and Staff Development Supervisor
Fuquay-Varina, NC
RN Crisis Nurse
Fuquay-Varina, NC
Admissions Specialist
Fuquay-Varina, NC
Admissions Support Services Coordinator
Fuquay-Varina, NC
Environmental/Food Service Staff
Fuquay-Varina, NC
Security Supervisor
Fuquay-Varina, NC
Safety Security Officer
Fuquay-Varina, NC
Licensed Behavioral Health Professional
Fuquay-Varina, NC
Family Partner
Fuquay-Varina, NC
Human Resources Assistant
Fuquay-Varina, NC

The Hope Center is NOW HIRING!

Testimonials

Client

Staff were very helpful and professional. Everything was done in the best interest of my nephew.

Client

Really pleased with the help we received. We never went through this before.

Client

Given the situation, it was a very positive experience. Everyone was attentive and helpful, and my child received the care he needed. It is a blessing and relief to know that this service is available when needed to help your own child.

Client

Staff was so kind and compassionate and diligent in getting a doctor appointment set up ASAP.

Client

My child’s concerns were handled. A lot of respect. Keep up the good work.

Client

Thank you for your immediate assistance and counsel. We are so appreciative of your help at a time of great uncertainty for our daughter.

Client

Excellent service, understanding and supportive.

Client

From phone call to appointment everyone helped me and was very nice.

Help Make A Difference.